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We request that you read through our online requirements
and policies before making a reservation. This information
will be very important if this is your first time reserving
our sites online, however policies may be changed from
time to time and we recommend you read through on each
visit. When you are ready to make a reservation online,
then click on the link at the bottom of the page.
Online reservation requirements and policies
Listed below are requirements and policies for using our
online reservation process. The intent is to provide a
straightforward way for you to make camping reservations
in our parks. If you have a complex reservation, or wish
to reserve certain types of facilities (such as picnic
shelters, cottages, and group camping sites) contact our
call center.
1) A reservation can be made up to eleven months
in advance of your stay. This changes on a monthly basis, so (for
example) the whole month of July in 2007 becomes available
to reserve in August of 2006 and so on. By November of
each current year the whole camping season for the next
year would be available.
2) All parks have minimum reservation periods. Most are
four days until March 1 of the current camping season,
after which they drop to two days. A minimum reservation
period means that we do not accept reservations for less
than that number of days. If you are not sure of the minimum
period for the park you are interested in then refer to
the “Quick Guide” for more information. Please
note you may camp in a park for fewer nights than the minimum,
on a first come – first served basis, the minimum
stay applies to reservations only. Hikers, bicyclists,
and paddlers may reserve for fewer than the park minimum
stay, through the call center.
3) Payment is by VISA or MASTERCARD only! When making
the reservation online you will need to enter the card-holder
name, account number and expiration date, please have that
information ready. A reservation is not considered confirmed
until a credit card payment has successfully been approved.
4) A campsite may show as available on the park list,
but you do not have a “lock” on that site until
you send your credit card information to finish the payment
process. It is possible that someone else may be trying
to reserve the same site as you and may send the credit
card information first. If this happens you will get an
error message explaining the site is not available. If
you navigate back to the site list page, the site list
will refresh, you can then select a different site. It
is possible that the site may become open at a later date
if the other party cancels.
5) You may reserve campsites, lean-to’s, and cabins
online. Facilities such as picnic shelters, group campsites
and cottages will need to be reserved through the call
center. Most parks are available for online reservations.
A limited number parks will not be available, check the
park web pages for this information.
6) Each online reservation must be for one continuous
block of time. If you need non-consecutive dates you will
need
to go through the online process for each separate block
of dates. Each reservation block must meet the reservation
minimums. You may reserve more than one site at a park
on the same reservation, however each site must be for
the same days and paid on the same credit card payment.
If your needs cannot be met by this process, please contact
the call center. They can handle complex reservations.
7) Although reservations may be changed or cancelled,
you can not currently do that using the online process.
You
must contact the call center to
change or cancel a reservation that is two or more weeks away from today, or contact the park directly if you wish to change or cancel a reservation that is less than two weeks from away from today.
8) The cancellation and refund policy is as follows: Tent, Lean-to & Cabin Camping: If you cancel your reservation prior to 2:00 p.m. on the day before your expected arrival date, you are entitled to a refund of all fees except a $10 cancellation fee and any reservation fee paid, per site. If you cancel after 2:00 p.m. on the day before your expected arrival date, or, if you come camping and need to leave prior to the end of your stay, you can receive a refund for the unused portion (except for the required minimum), per site, if you notify the park staff before departing. No refunds will be issued for an unused portion of the required minimum reservation period. If you are charged for the minimum number of nights that were in effect when you made your reservation, then the cancellation fee will not be charged. Cottages: If you cancel your cottage reservation 30 days or more prior to your expected arrival date, you will receive a full refund less a $10 cancellation fee and any reservation fees paid. If you cancel 14 - 30 days days prior to your expected arrival date, you will receive a full refund less the equivalent of a two night stay; if you cancel less than 14 days prior to your expected arrival date, you will receive no refund. Picnic shelters: There is a $25 non-refundable reservation fee. The balance of the fees may be refunded if cancelled at any time prior to the event.
To cancel a reservation that is less than two weeks away from today, contact the park directly. To cancel a reservation that is more than two weeks from today, call
center.
9) A
reservation fee will be charged for each site you reserve. If you reserve two sites on the same transaction,
a fee will be assessed for each site. This fee is non-refundable.
View the fee schedule to see the current charge.
10) You must create a customer account to use the online
reservation process. This can be done as a step in
making your first reservation or completed as a separate
step
before your first reservation. You will use your email
address as the account user name. Although not required,
it will benefit both of us if all members of your family
use the same account to make reservations. Doing so
will reduce the size of our database and minimize chances
of confusion when later looking up what name a reservation
is under. 11) All information collected is only for the use of
Vermont State Parks (including contracted survey projects)
and
will not be sold or shared with outside vendors. Also
be assured that all data you send as part of this reservation
process is through a secure server and the data is
encrypted for transmission. We do not keep any of your
credit card
information on our system!
You may use this reservation process to lookup the availability
of your favorite campsite, without making a reservation.
Just use the process until you see the campsite selection
list, after viewing the list, then close the browser or
navigate back to the park’s home page. Until you
submit your credit card information, a reservation is not
saved.
For a complete document of all our policies and rules
go to our website using this link http://www.vtstateparks.com/htm/rules.pdf
Now if you’re ready to make a reservation, or need
more information, click on one of the links below:
MAKE
ONLINE RESERVATIONS
CHANGE
YOUR ACCOUNT INFORMATION
If you would like to see the steps you will use to make
a reservation, see the link to a short tutorial below:
SHOW ME THE TUTORIAL
Thank you for your interest in Vermont State Parks!
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