Payments & Refunds
Payment
Payment in full by MasterCard, VISA or Discover is required for online reservations. Reservations made through the Reservation Call Center also require payment in full by MasterCard, VISA, or by personal check within two weeks after reservation is made.
Cancellations & Refunds
Cancellation Policy
For Tent/RV sites, lean-to’s and cabins:
If you cancel your reservation prior to 2:00 p.m. on the day before your expected arrival date, you are entitled to a refund of all fees except a $10 cancellation fee and your $6 reservation fee paid, per site.
If you cancel after 2:00 p.m. on the day before your expected arrival date, or, if you come camping and need to leave prior to the end of your stay, you can receive a refund for the unused portion (except for the required minimum), per site, if you notify the park staff before departing. No refunds will be issued for an unused portion of the required minimum reservation period. If you are charged for the minimum number of nights that were in effect when you made your reservation, then the cancellation fee will not be charged.
For Cottages:
If you cancel your cottage reservation 30 days or more prior to your expected arrival date, you will receive a full refund less a $10 cancellation fee and your $6 reservation fee paid. If you cancel 14 - 30 days prior to your expected arrival date, you will receive a full refund less the equivalent of a two night stay; if you cancel less than 14 days prior to your expected arrival date, you will receive no refund.
For Shelters & Pavilions:
There is a $25 non-refundable reservation fee. The balance of the fees may be refunded if cancelled at any time prior to the event
Method of Refund
Your refund will be issued in the same payment method in which the payment was originally received. Optionally, you may choose to receive your refund in park credit, which must be used by the end of the calendar year. The credit can, however, be used to make camping reservations for the next camping season. |
